Incident 395: Amazon Forced Deployment of AI-Powered Cameras on Delivery Drivers

Description: Amazon delivery drivers were forced to consent to algorithmic collection and processing of their location, movement, and biometric data through AI-powered cameras, or be dismissed.

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Alleged: Netradyne developed an AI system deployed by Amazon, which harmed Amazon delivery drivers.

Incident Stats

Incident ID
395
Report Count
4
Incident Date
2021-03-02
Editors
Khoa Lam
Applied Taxonomies
MIT

MIT Taxonomy Classifications

Machine-Classified
Taxonomy Details

Risk Subdomain

2.1. Compromise of privacy by obtaining, leaking or correctly inferring sensitive information

Risk Domain

  1. Privacy & Security

Entity

Human

Timing

Post-deployment

Intent

Intentional

Surveilling Drivers Can't Fix Amazon's Road Safety Problem
vice.com · 2021

On the Clock is Motherboard's reporting on the organized labor movement, gig work, automation, and the future of work.

Amazon is planning on installing surveillance cameras inside vehicles in its delivery fleet to watch delivery drivers, Th…

Senators question Amazon about using cameras to monitor delivery drivers
cnbc.com · 2021

Five senators are calling on Amazon CEO Jeff Bezos to provide more information on the company's recent deployment of "surveillance cameras" in vehicles used by contracted delivery drivers.

In a letter Wednesday, Sens. Ed Markey of Massachus…

For this Amazon van driver, AI surveillance was the final straw
news.trust.org · 2021

March 19 (Thomson Reuters Foundation) – When Vic started delivering packages for Amazon in 2019, he enjoyed it - the work was physical, he liked the autonomy, and it let him explore new neighborhoods in Denver, Colorado.

But Vic, who asked …

Amazon Delivery Drivers Forced to Sign ‘Biometric Consent’ Form or Lose Job
vice.com · 2021

On the Clock is Motherboard's reporting on the organized labor movement, gig work, automation, and the future of work.

Amazon delivery drivers nationwide have to sign a "biometric consent" form this week that grants the tech behemoth permis…

Variants

A "variant" is an incident that shares the same causative factors, produces similar harms, and involves the same intelligent systems as a known AI incident. Rather than index variants as entirely separate incidents, we list variations of incidents under the first similar incident submitted to the database. Unlike other submission types to the incident database, variants are not required to have reporting in evidence external to the Incident Database. Learn more from the research paper.

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